For Australian trade businesses
AI systems that stop the leaks in your trade business. Missed calls texted back in seconds, quotes chased automatically, invoices and admin done for you. Fully automated. You don't lift a finger.
Free. No pitch. You'll leave knowing exactly where your business is leaking jobs and hours.
Not ready to talk? Send me the free Leak Checklist
The 60-second Leak Check
Tick what's true for you. Be honest, nobody's watching.
Every leak on this list is fixed by a system, not by hiring someone. Nothing on this page needs you to be technical.
How it works
Your CRM, your job management software and your accounting software all get plugged together. Enter a customer once and all three know about it. We don't replace Tradify, AroFlo or simPRO. We wrap around them.
Calls, missed calls, texts, emails, Facebook and Instagram messages all land in one place, against one customer record. Every call tracked, nothing scattered, the whole team on the same page from their phones.
With everything flowing through one place, the boring work automates itself. Missed calls get a text back in seconds. Quotes chase themselves on day 1, 3, 7, 14 and 30. Invoices follow themselves up. Reviews get requested after the job. The system does the typing. You do the trade.
Swipe sideways to see the whole diagram.
Once you've followed our three steps, here's an example of how missed-call text-back works.
Important: the AI works by TEXT. It never rings your customers with a robot voice. When a call is missed, the customer gets a text like this within seconds:
Business
Sorry, I missed your call. How can we help?
Customer
I was just calling to get someone to install some power points in my dining room.
Business
That's great. Can we just have your first name?
Customer
Jane Smith
Business
Thanks Jane. One of our expert electricians will call you shortly and walk you through your options for power points in your dining room.
"Sorry we missed your call - how can we help?"
Sent seconds after a ring-out
"Just checking you got the quote. Any questions?"
Sent at day 3, 7 and 14 - without you remembering
"How'd we go? A Google review helps a lot."
Sent to selected jobs after they're finished
The systems
Pick the ones that hurt. We install them one at a time, starting with the biggest leak.
The call that rang out while you were doing the job still books itself. Every missed call gets a text within seconds, the AI finds out what they need, and the lead lands in your inbox with a name and a job. Every unanswered call is a $300 to $800 job at risk.
Enquiries answered and qualified at 10pm while you're on the couch. It asks the questions you'd ask, collects the details, and books the call-back.
Most tradies don't follow up their quotes. Yours get chased on day 1, 3, 7, 14 and 30 by text and email, two-way, with the AI answering questions. That alone converts 20 to 30 percent more quotes.
Finish the job in your job management system and an automatic Google review request goes out, and gets followed up. More reviews, higher on Google Maps, more business.
Five years of old customers becomes an asset. Reactivation messages every six to eight weeks and automated referral requests, without you remembering.
Install these and the jobs you're already getting stop leaking out. More calls caught, more quotes won, more reviews, without spending an extra cent on marketing.
Describe the job out loud. The AI asks a question or two, then writes the whole quote from your description and your own hourly rates, ready to approve and send. Five to ten minutes instead of an hour, and the fastest quote usually wins.
Your technicians talk, the AI writes the job record. Parts bought at the supplier land on the right job automatically. Every invoice is checked for missed charges before it goes out. No more 9pm write-ups, no more free parts. Invoicing done in half the time it normally takes.
Every key number in your business in an instant. Quotes sent versus won, response times, revenue by job type. No more digging through three systems to find out what's going on.
"Running 20 minutes late", "on our way", "job's done, here's your invoice", all sent by the system while you're on the tools.
Every call (recorded), missed call, text, email and social message in one thread against one customer, visible to the whole team on their phones. No more hunting for what the customer said. You know exactly what's been said to whom.
Install these and you get around eight hours of admin handed back every week. Fully automated. You don't lift a finger.
Don't take our word for it
Call 0438 049 456. If I can't pick up, watch your phone. You'll get a text back in seconds. That's the missed-call system, doing to you what it would do for your customers.
The chat in the bottom corner is the 24/7 website bot. Ask it anything about your trade, your software or how this works. It's the same bot your customers would talk to on your site.
Put your details in and time how long the text and the email take to arrive. That's the instant-reply system, and it's the same one that will confirm your customers' bookings.
Proof
Quotes were going out with no follow-up at all. We built the day 1, 3, 7, 14 and 30 follow-up sequence by text and email, with the AI answering replies. Now every quote gets chased, every time, without anyone remembering. Win rate has gone up significantly as a result of the automated follow-up.
Parts bought at the supplier weren't always landing on the right job. At one point, thousands of dollars of parts were potentially at risk of not being allocated to the right jobs. We built the bridge between the supplier and the job system so purchases land on the job automatically, with missing dockets flagged daily.
Full stack: one inbox, missed-call text-back, quote follow-up, review requests, plus a new website built to convert. The owner runs the whole business from the one inbox on his phone.
“Having all of our communications in one spot has just made it so much easier to manage my business. It's a complete game changer and I can't believe I didn't do this earlier.”
Proof · Google reviews
“David at Digital Growth Genius is an absolute pleasure to work with and has a wealth of knowledge built over many years. His passion is infectious and he is always keen to share information and advice to bring you along on the journey.”
Kieran Davies
“Most amazing business coach / marketer I have ever met and worked with. His innovative strategies and personalized guidance have significantly boosted my growth and efficiency. Absolutely the best in AUS if not the world.”
Mark Shearwood
“David has a wealth of knowledge and experience in everything Marketing, Sales and Ai chatbots. David shares his experience and knowledge freely.”
Michael Weinberg
“If I could recommend higher than 5 stars I would. David has been exceptional in the delivery of service, experience, value adds and support within our company. No problem is too complicated (even with my limited skills!). We truly value Digital Growth Genius and couldn't be happier with the expertise provided.”
Alex Mitchell
Who you're talking to
I run Digital Growth Genius from Melbourne. For years I watched tradies do brilliant work on the tools and then lose jobs to voicemail, lose quotes to silence and lose their evenings to paperwork. Not because they were doing anything wrong. Because nobody had built them a system.
So that's what I do. I plug the tools you already use together, put an AI layer around them, and make the boring stuff run itself. You don't need to be technical, you don't need to learn new software, and you don't need to hire an office manager. You need the leaks fixed.
If you book a Leak Check, you're talking to me, not a sales team.
Questions
Yes. We work around Tradify, AroFlo, simPRO, ServiceM8 and Fergus, plus Xero and MYOB. We don't replace your job system; it keeps running your jobs. We run the customer, the conversation and the follow-up around it.
No. Everything the AI does is by text and email. When a call is missed, the customer gets a text, not a robot voice. Every message reads like it came from your office, because that's what it is now.
No. You talk, the system does the typing. Most of our clients have never opened a settings page. We build it, we switch it on, we manage it.
The first system (usually missed-call text-back or quote follow-up) is typically live within days. The full stack rolls out one system at a time so nothing disrupts the jobs you've already got on.
It's trained on your business, your services and your area, and it only does the job it's been given: capture the enquiry, ask a couple of questions, confirm a next step. Anything outside that gets handed to you. You see every conversation in the one inbox and can jump in any time.
It depends on which leaks you've got and how many systems you want switched on. The 30-minute Leak Check tells you what's worth fixing first, and what it would cost you to keep ignoring it. Compare it with the alternative: an office admin is around $65,000 a year plus super, leave and managing a person.
You're the one who needs it most. When you're the office and the tradie, every missed call and every unchased quote is you losing work you already did the hard part for. The first system pays for the others.
Next step
Book a free Leak Check. We'll go through the eight leaks above, work out which one is costing you the most, and I'll tell you honestly whether a system is worth it for you. No pitch, no pressure, no jargon.
Or start with the free checklist: Send me the Leak Checklist
Free download
Find the jobs and the hours your business is losing, in 60 seconds.
One page, no fluff. Tick what's true for your business and you'll know exactly where to start.